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First time signing on as a customer?
You'll need to have following on hand:
" Your UB online login name
" Activation Code to access UB onLine service
Simply enter this information on the customer login page.
1st Floor, IT & Telecom Division, Head Office,
United Bank Limited, SLIC 1, I.I Chundrigar Road,
Karachi, 74200-Pakistan
UAN: 111-UBL-111
Technical Support Email:
cashmgm@ubl.com.pk
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Why can't I see the entire screen?
If entire screen is not visible completely then your monitor's
screen resolution needs to be changed to a higher setting -- 800-by-600
or greater.
At a higher resolution, everything onscreen (text, images, navigation
buttons etc.) is smaller, so more can fit on your display. But if the
resolution is set too low - at 640-by-480, for example - then the objects
are larger and everything cannot fit onscreen. When this happens you have
to scroll up, down, or sideways to see everything on a Web page.
Increasing your screen resolution will fix this. In fact, most Web sites
won't display properly at a resolution of 640-by-480. So adjusting your
resolution will actually make all your Web experiences more enjoyable.
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How do I change my monitor's resolution?
If you can't see the entire page from side-to-side, then you need
to adjust your monitor's resolution. Here's how to do it for Windows®.
For Windows:
" Go to the Start menu at the lower left of your screen
" Select Settings and then Control Panel
" Open the Display application
" Choose the Settings tab at the top of the window
" In the Desktop Area section, reset your monitor's display to 800
by 600 or greater
" Click OK
If you can't see the entire page from top to bottom, simply use the scroll
bar at the right of your screen to move up and down.
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Forgot your Password?
Instead of going to your Branch, you can directly retrieve your password from website.
Click on link Forgot Password, answer 3 asked questions
for authentication. After successful authentication you will be emailed your Activation Code.
Accessing website with that Activation Code would be same as accessing website for
very first time.
If above procedure causes any difficulty, you may directly contact Customer Support.
They will provide you your Activation Code, and rest of the procedure would be same.
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Forgot your Login Name?
If so, contact your bank branch manager
or directly Customer Support of UB online. After ensuring your authorization,
you will be given your login name to access UB Online service.
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